Procurement Contracts

Rule 48 of the Public Procurement Rules, 2004 provides that in case a bidder feeling aggrieved by any act of the procuring agency after the submission of his bid may lodge a written complaint concerning his grievances within fifteen days of the bid evaluation report. Rule 48 is given below:-

Rule 48:       Redressal of grievances by the procuring agency.-

(1)           The procuring agency shall constitute a committee comprising of odd number of persons, with proper powers and authorizations, to address the complaints of bidders that may occur prior to the entry into force of the procurement contract.

(2)          Any bidder feeling aggrieved by any act of the procuring agency after the submission of his bid may lodge a written complaint concerning his grievances not later than fifteen days after the announcement of the bid evaluation report under rule 35.     

(3)          The committee shall investigate and decide upon the complaint within fifteen days of the receipt of the complaint.

(4)          Mere fact of lodging of a complaint shall not warrant suspension of the procurement process.

(5)          Any bidder not satisfied with the decision of the committee of the procuring agency may lodge an appeal in the relevant court of jurisdiction.

In order to ensure the compliance of PP Rule 48, PPRA has required the federal procuring agencies to provide information on their grievances redressal committees on a format (for specimen click here) in a specified manner. The lists of committees formed by various procuring agencies on name designation, address and contact details. Aggrieved bidders use this information to approach relevant procuring agencey. 

Redressal of Grievances Committees

Organization Name :

Total ( 337 )
  Organizations
1 Academy of Educational Planning and Management
Islamabad

2 Air University
Islamabad

3 Airports Security Force
Karachi

4 Airports Security Force
Karachi

5 Aiwan-e-Iqbal Complex
Iqbal Academy Pakistan
Lahore

6 Allama Iqbal Open University
Islamabad

7 Alternative Energy Development Board
Islamabad

8 Archaeological Department and Museum
Islamabad

9 Army Medical Corps (AMC) School & Centre
Abbottabad

10 Associated Press of Pakistan Corporation
Islamabad

11 Attorney General for Pakistan
Islamabad

12 Aviation Division
Islamabad

13 Bahria University
Islamabad

14 Benazir Income Support Programme (BISP)
Islamabad

15 Board of Investment
Islamabad

16 Board of Investment
Prime Ministers Office
Islamabad

17 Cabinet Division
Islamabad

18 Cantonment Board
Clifton
Karachi

19 Cantonment Board
CIMLA
Lahore

20 Cantonment Board
Lahore

21 Cantonment Board
Gujranwala

22 Cantonment Board
Aziz Shaheed Road
Sialkot

23 Cantonment Board
Karachi

24 Cantonment Board
Abbottabad

25 Cantonment Board
Peshawar

26 Cantonment Board
Rawalpindi

27 Cantonment Board
Sialkot

28 Central Directorate of National Savings
Islamabad

29 Central Directorate of National Savings
Islamabad

30 Central Directorate of National Savings
Islamabad

31 Chief Commissioner Office
National ICT R&D Fund
Islamabad

32 Collectorate of Customs, Custom House
MCC, Port Muhammad Bin Qasim
Karachi

33 Combined Military Hospital
Hyderabad

34 Competition Commission of Pakistan
Islamabad

35 Construction Technology Training Institute
Islamabad

36 Controller General of Accounts
Directorate General MIS
Islamabad

37 Controller Naval Accounts
14 Liaquat Barracks , Saddar
Karachi

38 Council for Works and Housing Research
Karachi

39 Council of Islamic Idealogy
Islamabad

40 Diamer Basha Development Company (Private) Limited (DBDC)
Diamer

41 Directorate General Civil Defence
Islamabad

42 Directorate General Immigration & Passport
Islamabad

43 Directorate General Immigration & Passport
Mauve Area G-8/1
Islamabad

44 Directorate General Intelligence and Investigation-FBR
Islamabad

45 Directorate General of Post Clearance Audit
Islamabad

46 Directorate General of Trade Organizations
Islamabad

47 Directorate General Procurement (Army)
Rawalpindi

48 Directorate of Electronic Media & Publications
M/O Information Bradcasting & National Heritage
Islamabad

49 Directorate of Indigenous Technical Development (DITD)
Karachi

50 Directorate of Procurement (Air Force)
Rawalpindi

51 Directorate of Procurement (Navy)
Islamabad

52 Earthquake Reconstruction and Rehabilitation Authority (ERRA)
Islamabad

53 Economic Affairs Division
Islamabad

54 Embassy of Pakistan
Cario, Egypt

55 Engineering Development Board
Islamabad

56 Establishment Division
Islamabad

57 Estate Office
Peshawar

58 Export Processing Zones Authority
Karachi

59 Faisalabad Electric Supply Company (FESCO)
Faisalabad

60 Fast National University of Computer and Emerging Sciences
Islamabad

61 Fast National University of Computer and Emerging Sciences
Islamabad

62 Federal Board of Intermediate and Secondary Education
Islamabad

63 Federal Board of Revenue (FBR)
Pakistan Single Window
Islamabad

64 Federal Board of Revenue (FBR)
Islamabad

65 Federal Board of Revenue (FBR)
Islamabad

66 Federal Board of Revenue (FBR)
Pakistan Single Window
Islamabad

67 Federal Board of Revenue (FBR)
Revenue Divsion
Islamabad

68 Federal Government Employees Housing Authority
10-MauveArea, Sector G-10/4,
Islamabad

69 Federal Government Employees Housing Authority
10-Mauve Area, Sector G-10/4,
Islamabad

70 Federal Government Employees Housing Authority
Islamabad

71 Federal Land Commission
Islamabad

72 Federal Public Service Commission
Islamabad

73 Federal Seed Certification and Registration Department
Islamabad

74 Federal Shariat Court
Islamabad

75 Federal Tax Ombudsman Secretariat
Islamabad

76 Frequency Allocation Board
Islamabad

77 Genco Holding Company Limited (GHCL)
Guddu

78 General Headquarters (Army)
Medical Directorate
Rawalpindi

79 General Headquarters (Army)
Rawalpindi

80 Geological Survey of Pakistan
Quetta

81 Gilgit Baltistan (Health)
Gilgit

82 Gilgit Baltistan (Health)
Gwadar

83 Gilgit Baltistan (Information Department)
Gilgit

84 Gilgit Baltistan (Works)
Gilgit

85 Gilgit Baltistan Secretariat
Islamabad

86 Gilgit Baltistan Secretariat
Gilgit

87 Gilgit Baltistan Secretariat
Ministry of Kashmir Affairs and GB
Gilgit

88 Gujranwala Electric Power Company Limited
Gujranwala

89 Gwadar Port Authority
Gwadar

90 Heavy Industries Taxila (HIT)
Taxila

91 Heavy Mechanical Complex
Taxila

92 HEC Degree Awarding Universities
University of Veterinary and Animal Sciences
Lahore

93 HEC Degree Awarding Universities
University Of Engineering and Technology
Lahore

94 HEC Degree Awarding Universities
Bahuddin Zakariya University
Multan

95 HEC Degree Awarding Universities
Fatima Jinnah Women University
Rawalpindi

96 HEC Degree Awarding Universities
University of Health Sciences
Lahore

97 HEC Degree Awarding Universities
University of Sargodha
Sargodha

98 HEC Degree Awarding Universities
Aror University of Art, Architecture, Design and Heritage
Sukkur

99 Higher Education Commission
Islamabad

100 Hyderabad Electric Supply Company (HESCO)
Hyderabad

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