Procurement Contracts

Rule 48 of the Public Procurement Rules, 2004 provides that in case a bidder feeling aggrieved by any act of the procuring agency after the submission of his bid may lodge a written complaint concerning his grievances within fifteen days of the bid evaluation report. Rule 48 is given below:-

Rule 48:       Redressal of grievances by the procuring agency.-

(1) The procuring agency shall constitute a committee comprising of odd number of persons, with necessary powers and authorizations, to address the complaints of bidders that may occur prior to the entry into force of the procurement contract. 

(2)
 Any party may file its written complaint against the eligibility parameters, evaluation criteria or any other terms and conditions prescribed in the bidding documents if found contrary to the provisions of the procurement regulatory framework, and the same shall be addressed by the grievance redressal committee (GRC) well before the proposal submission deadline. 

(3)  Any bidder feeling aggrieved by any act of the procuring agency after the submission of his bid may lodge a written complaint concerning his grievances within seven days of announcement of the technical evaluation report and five days after issuance of final evaluation report.
 

(4)  In case, the complaint is filed against the technical evaluation report, the GRC shall suspend the procurement proceedings. 

(5) In case, the complaint is filed after the issuance of the final evaluation report, the complainant cannot raise any objection on technical evaluation of the report:
 

[Provided that the complainant may raise the objection on any part of the final evaluation report in case where single stage single envelope bidding procedure is adopted.]


(6)
  The GRC shall investigate and decide upon the complaint within ten days of its receipt.

(7)  
Any bidder or party not satisfied with the decision of the GRC, may file an appeal before the Authority within thirty days of communication of the decision subject to depositing the prescribed fee and in accordance with the procedure issued by the Authority. The decision of the Authority shall be considered as final.

 

In order to ensure the compliance of PP Rule 48, PPRA has required the federal procuring agencies to provide information on their grievances redressal committees on a format (for specimen click here) in a specified manner. The lists of committees formed by various procuring agencies on name designation, address and contact details. Aggrieved bidders use this information to approach relevant procuring agencey. 

Redressal of Grievances Committees

 
Organization Name :

Total ( 263 )
  Organizations
1 Academy of Educational Planning and Management
Islamabad

2 Air University
Islamabad

3 Airports Security Force
Karachi

4 Airports Security Force
Karachi

5 Aiwan-e-Iqbal Complex
Iqbal Academy Pakistan
Lahore

6 Allama Iqbal Open University
Islamabad

7 Alternative Energy Development Board
Islamabad

8 Archaeological Department and Museum
Dept of Archeology and Museums Islamabad
Islamabad

9 Army Medical Corps (AMC) School & Centre
Abbottabad

10 Associated Press of Pakistan Corporation
Islamabad

11 Attorney General for Pakistan
Islamabad

12 Aviation Division
Islamabad

13 Bahria University
Islamabad

14 Benazir Income Support Programme (BISP)
Islamabad

15 Cabinet Division
Islamabad

16 Cantonment Board
Sialkot

17 Cantonment Board
Aziz Shaheed Road
Sialkot

18 Cantonment Board
Peshawar

19 Cantonment Board
Clifton
Karachi

20 Cantonment Board
Lahore

21 Cantonment Board
Abbottabad

22 Cantonment Board
Karachi

23 Cantonment Board
Rawalpindi

24 Cantonment Board
Gujranwala

25 Central Directorate of National Savings
Islamabad

26 Central Directorate of National Savings
Islamabad

27 Chief Commissioner Office
National ICT R&D Fund
Islamabad

28 Collectorate of Customs, Custom House
MCC, Port Muhammad Bin Qasim
Karachi

29 Collectorate of Customs, Custom House
Collectorate of Customs islamabad, 24, Mauve Area, G-9/1
Islamabad

30 Combined Military Hospital
Hyderabad

31 Competition Commission of Pakistan
Islamabad

32 Construction Technology Training Institute
Islamabad

33 Controller General of Accounts
Directorate General MIS
Islamabad

34 Controller Naval Accounts
14 Liaquat Barracks , Saddar
Karachi

35 Council for Works and Housing Research
Karachi

36 Diamer Basha Development Company (Private) Limited (DBDC)
Diamer

37 Directorate General Civil Defence
Islamabad

38 Directorate General Immigration & Passport
Islamabad

39 Directorate General Intelligence and Investigation-FBR
Islamabad

40 Directorate General of Post Clearance Audit
Islamabad

41 Directorate General of Trade Organizations
Islamabad

42 Directorate General Procurement (Army)
Rawalpindi

43 Directorate of Electronic Media & Publications
M/O Information Bradcasting & National Heritage
Islamabad

44 Directorate of Indigenous Technical Development (DITD)
Karachi

45 Directorate of Procurement (Air Force)
Rawalpindi

46 Directorate of Procurement (Navy)
Islamabad

47 Earthquake Reconstruction and Rehabilitation Authority (ERRA)
Islamabad

48 Economic Affairs Division
Islamabad

49 Engineering Development Board
Islamabad

50 Establishment Division
Islamabad

51 Faisalabad Electric Supply Company (FESCO)
Faisalabad

52 Federal Board of Intermediate and Secondary Education
Islamabad

53 Federal Board of Revenue (FBR)
Islamabad

54 Federal Board of Revenue (FBR)
Pakistan Single Window
Islamabad

55 Federal Board of Revenue (FBR)
Revenue Divsion
Islamabad

56 Federal Board of Revenue (FBR)
Islamabad

57 Federal Board of Revenue (FBR)
Pakistan Single Window
Islamabad

58 Federal Land Commission
Islamabad

59 Federal Public Service Commission
Islamabad

60 Federal Seed Certification and Registration Department
Islamabad

61 Federal Tax Ombudsman Secretariat
Islamabad

62 Frequency Allocation Board
Islamabad

63 Genco Holding Company Limited (GHCL)
Guddu

64 Genco Holding Company Limited (GHCL)
Thermal Power Complex, Mehmood Kot Road, Muzaffargarh
Muzaffargarh

65 General Headquarters (Army)
Rawalpindi

66 Geological Survey of Pakistan
Quetta

67 Gilgit Baltistan (Works)
Gilgit

68 Gilgit Baltistan Secretariat
Islamabad

69 Gujranwala Electric Power Company Limited
Gujranwala

70 Gwadar Port Authority
Gwadar

71 Heavy Industries Taxila (HIT)
Taxila

72 Heavy Mechanical Complex
Taxila

73 HEC Degree Awarding Universities
University of Veterinary and Animal Sciences
Lahore

74 HEC Degree Awarding Universities
Fatima Jinnah Women University
Rawalpindi

75 HEC Degree Awarding Universities
Bahuddin Zakariya University
Multan

76 HEC Degree Awarding Universities
University of Sargodha
Sargodha

77 HEC Degree Awarding Universities
University of Health Sciences
Lahore

78 HEC Degree Awarding Universities
University Of Engineering and Technology
Lahore

79 Higher Education Commission
Islamabad

80 Hyderabad Electric Supply Company (HESCO)
Hyderabad

81 Information Services Academy
Islamabad

82 Institute of Space Technology
Islamabad

83 Intelligence Bureau
Islamabad

84 Inter State Gas Systems (Pvt) Limited
Islamabad

85 Inter State Gas Systems (Pvt) Limited
Islamabad

86 Inter State Gas Systems (Pvt) Limited
Islamabad

87 International Islamic University
Islamabad

88 Iqbal Academy Pakistan
Lahore

89 Iqbal Academy Pakistan
Lahore

90 Islamabad Electric Supply Company (IESCO)
Islamabad

91 Islamabad High Court
Islamabad

92 Isolation Hospital and Infection Treatment Centre (IHITC)
Islamabad

93 Jamshoro Power Company Limited
Jamshoro

94 Karachi Port Trust
Karachi

95 Karachi Shipyard and Engineering Works Ltd
Karachi

96 Karachi Tools, Dies and Moulds Centre (KTDMC)
Karachi

97 Lahore Electric Supply Company (LESCO)
Lahore

98 Lakhra Power Generation Company Limited
Lakhra

99 Law and Justice Commission of Pakistan
Islamabad

100 Maritime Security Agency
Rawalpindi

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