Organization Name
Pakistan Single Window (PSW)
Online Submitted Tender |
Organization Name |
Pakistan Single Window (PSW) |
| Address | 2nd Floor, NTC HQ, Near State Bank, G-5/2 |
| City | Islamabad |
| Tel No. | 051-9245605 |
| Fax No. | 051-9245694 |
| Receipt No | 189658 |
| Tender No | PSW/PROC/OPS-181/24-25 |
| Description | Pakistan Single Window (PSW), the notified operating entity for the PSW system under provisions of the PSW Act, 2021 and a company incorporated under section 42 of Companies Act 2017 invites e-bids through Pakistan?s Public Procurement Regulatory Authority (PPRA) e-Pak Acquisition & Disposal System (ePADS) from experienced Call Center Solutions Providers for Provision of Customer Relationship Management (CRM)/Call Centre Solution Services. The bidders should be registered suppliers on ePADS in order to participate in subject tender. Interested bidders can register themselves electronically on ePADS through https://eprocure.gov.pk/#/supplier/registration. 2. Bidding documents, containing detailed terms and conditions, method of procurement, procedure for submission of bids, bid security, bid validity, opening of bids, evaluation criteria, clarification / rejection of bids, performance guarantee etc. can be accessed through the ePADS or downloaded from https://www.psw.gov.pk/documents/tenders. 3. The tendering process shall be as per Single Stage Two Envelope procedure of Pakistan?s Public Procurement Rules (PPR) 2004. Prospective bidders may request a clarification on any aspect of the bidding documents till 14th October 2024. 4. Bids, prepared in accordance with the instructions provided in the bidding documents, must be submitted electronically through ePADS and original Bid Security submitted (in hard form) on the address given hereunder on or before 21st October2024 at 1500 Hrs. Technical bids will be opened on the same day at 1530 Hrs at the below mentioned address. In case the day of bid submission and technical bid opening falls on a public holiday, next working day shall be considered as the deadline for the same. This notice is also available on PPRA website at www.ppra.org.pk. |
| Remarks | Bid Bond of 500,000 PKR is required. |
| Advertisement Date | 4/10/2024 |
| Closing Date | 21/10/2024 |
| Closing Time | 3:00:00 PM | Opening Time | 3:30:00 PM |
| Tender Documents |
|
Estimated Cost |
| Tender Nature | National |
| Earnest Money | |
| Bid Validity | 120 |
| Bid/Tender Document Cost | |
| Remarks | Bid Bond of 500,000 PKR is required. |
